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SAFETY MOMENT, OCTOBER 24

Train in a way people understand

Safety moment, October 24

Train in a way people understand

A lot of the safety on a job depends on messages getting through: the morning plan, a shouted warning, a hand signal to an operator, a tag on a switch, a label on a drum. On a crew that speaks more than one language, any of those messages can get lost without anyone noticing. A nod does not always mean someone understood. Clear communication is a safety control, just like a guard or a harness.

SAFETY MOMENT

October 24

The hazard

A lot of the safety on a job depends on messages getting through: the morning plan, a shouted warning, a hand signal to an operator, a tag on a switch, a label on a drum. On a crew that speaks more than one language, any of those messages can get lost without anyone noticing. A nod does not always mean someone understood. Clear communication is a safety control, just like a guard or a harness.

The action

OSHA's general industry rules for walking-working surfaces put it plainly: the employer must provide information and training to each employee in a manner the employee understands. If a talk is only in English and part of the crew mostly speaks Spanish, the talk did not do its job. Use both languages, short words and pictures, and show the task instead of only describing it. (29 CFR 1910.30(d))

ASK THE CREW

Which labels, signs or tags on this job are hard for some of us to read?

From the talk: Safety communication on mixed-language crews. Read it in full, free, with the questions and the sign-in sheet.

HOW TO USE IT

How to give a safety moment

  1. Gather the crew where they work, before the shift or the meeting starts. Read the hazard out loud.
  2. Ask the question and let two or three people answer. What they say about their own work counts for more than what you read.
  3. Name the action and point to one place on today's job where it applies, so everyone knows what to do differently.
  4. Write the date and the names on a sign-in sheet.

A safety moment is short and does not replace the full talk. When you want to go through a topic with the crew, pick a free toolbox talk.

PRINT AND EDIT

365 safety moments, $29

One moment for every day of the year in the same format as this one: the hazard, the action, the question and the source talk with its citation. Print a page a day or show a slide.

  • 365 safety moments, one per day
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  • English and Spanish
  • Each moment links back to its cited toolbox talk

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Free 52-week toolbox talk calendar (PDF)